How can we help? Follow these steps to get answers to your questions...

1. Tutorial

• Step by step process of installing the PTPdrive and mapping a camera to a drive letter.

2. FAQ

• The most frequently asked questions.

3. Known issues

• Known issues, limitations, unsupported usage, and features.

4. Contact us via e-mail

• For support related questions please include:
• Your Name
• Order Number OR Email Address used at the time of purchase
• Your PTPdrive registration number (see FAQ for instructions on how to find it).
• If you have lost your PTPdrive registration key, send us following to verify your identity, so we can re-send you your registration key:
• Your Name
• Address
• Email Address used at the time of purchase